Terms of Service
Welcome to PICKLAB.
These Terms of Service govern your use of our website and your purchase or use of products and services offered through PICKLAB.
Throughout these Terms, “PICKLAB,” “we,” “us,” and “our” refer to the business operating the PICKLAB website and store.
By visiting our website, placing an order, or otherwise using our services, you agree to these Terms of Service.
Please read them carefully.
1. Eligibility and Website Use
By using our website, you confirm that you have the legal capacity to enter into a binding agreement or that you are using the website with the permission of a parent or legal guardian where required.
You may not use our website or products for unlawful purposes or in violation of applicable laws or regulations.
2. Products and Product Information
We aim to describe our products as accurately as reasonably possible.
However:
- Product colors may appear differently depending on your screen or device.
- Product dimensions and measurements may have minor variations.
- Packaging may be updated from time to time.
- Product specifications may change as products are improved.
We reserve the right to modify, update, discontinue, or limit products or services without prior notice where permitted by law.
3. Product Use
Customers are responsible for reading and following any product instructions, warnings, limitations, and recommended usage guidelines.
Products should only be used for their intended purpose.
PICKLAB is not responsible for damage caused by misuse, unauthorized modification, excessive force, unsuitable materials, failure to follow instructions, normal wear and tear, or use inconsistent with the product's intended purpose, except where responsibility cannot legally be excluded.
4. Orders
Placing an order does not necessarily mean that the order has been accepted.
We reserve the right, where permitted by law, to refuse, cancel, or limit an order for legitimate reasons, including:
- Product unavailability
- Suspected fraud
- Pricing or listing errors
- Payment problems
- Shipping restrictions
- Violation of these Terms
If we cancel an order after payment has been successfully collected, an appropriate refund will be issued.
5. Pricing and Payment
Prices are displayed in the currency shown on the website.
Applicable product prices, shipping fees, taxes, discounts, and other charges will be shown during checkout where available.
We may change prices at any time, but price changes will not ordinarily affect orders already accepted unless a clear pricing error has occurred.
Payment must be successfully authorized before an order can be fulfilled.
6. Shipping and Delivery
Shipping availability, processing times, estimated delivery times, tracking, and related terms are described in our Shipping Policy.
Delivery times are estimates and may be affected by events outside our reasonable control.
Customers are responsible for providing accurate and complete shipping information.
7. Returns and Refunds
Returns, refunds, damaged products, defective products, and related matters are governed by our Returns & Refunds Policy.
Nothing in these Terms limits consumer rights that cannot legally be excluded under applicable law.
8. Intellectual Property
Unless otherwise stated, the content available through the PICKLAB website, including:
- Brand names
- Logos
- Product designs
- Graphics
- Photographs
- Videos
- Written content
- Website design
- Illustrations
- Other original materials
is owned by, licensed to, or otherwise lawfully used by PICKLAB.
You may not reproduce, distribute, modify, sell, commercially exploit, or create derivative works from protected PICKLAB content without prior authorization, except where permitted by law.
9. User Content, Reviews, and Feedback
If you submit product reviews, photographs, videos, ideas, suggestions, feedback, or other content, you confirm that:
- You have the right to submit the content.
- The content does not knowingly infringe another person's rights.
- The content is not unlawful, fraudulent, abusive, or malicious.
Where permitted, you grant PICKLAB a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and share submitted content for legitimate business, marketing, promotional, and operational purposes.
We reserve the right to moderate or remove content where appropriate and permitted by law.
10. Prohibited Activities
You may not use our website to:
- Violate applicable laws
- Commit fraud
- Transmit malicious code
- Attempt unauthorized access
- Interfere with website security or operation
- Scrape or harvest information without authorization
- Infringe intellectual property rights
- Harass or harm others
- Submit false or misleading information
- Engage in other abusive or unlawful activity
11. Third-Party Services
Our website may rely on or link to third-party services, including payment providers, shipping carriers, social networks, analytics tools, and other technology providers.
We do not control every aspect of these third-party services.
Your use of third-party services may also be subject to separate terms and privacy policies.
12. Availability of the Website
We aim to keep the website accessible and functioning properly.
However, we do not guarantee uninterrupted or error-free operation.
The website may occasionally be unavailable because of maintenance, updates, security issues, technical problems, service provider outages, or other circumstances.
13. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded or limited.
14. Limitation of Liability
To the maximum extent permitted by applicable law, PICKLAB will not be liable for indirect, incidental, special, or consequential losses arising from use of the website, services, or products where such liability can lawfully be excluded.
Nothing in these Terms excludes or limits liability where exclusion or limitation would be unlawful.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold PICKLAB harmless from claims or losses arising directly from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
17. No Waiver
Our failure to enforce any provision of these Terms does not constitute a permanent waiver of that provision or any other right.
18. Governing Principles
These Terms will be interpreted according to the laws applicable to the legal entity operating PICKLAB, subject always to mandatory consumer protection rights available to customers in their place of residence where applicable.
19. Changes to These Terms
We may update these Terms from time to time to reflect changes in:
- Our products
- Our services
- Our business operations
- Technology
- Legal or regulatory requirements
The latest version will be posted on this page with an updated revision date.
Continued use of the website after changes take effect may constitute acceptance of the updated Terms where permitted by law.